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FAQ

Questions,
answered.

Everything about plans, switching, KORA and your data.

Do I really get the whole operating system on the $99 plan?

Yes — every module including KORA AI, color seps and the marketplaces. No per-module pricing.

Is there a contract?

No. Month to month, cancel anytime.

How hard is it to switch?

About 60 seconds. Import jobs and customers — no consultants, no six-week onboarding.

Does KORA cost extra?

No. KORA and her 128 tools are part of the platform.

How many users are included?

Unlimited. Your whole shop — art, sales and production.

What about my supplier catalog?

61+ supplier integrations are built in, plus Stripe and QuickBooks.

Can I match print colors without a Pantone book?

Yes. KromaGraph, part of the KromaLab color suite, grabs a color off any proof, website or photo and matches it to Pantone, thread, vinyl and ink — then sends the whole print spec straight into a job.

What are the Kontraktr marketplaces?

Three networks, one place, right inside Kontrol OS: KreatorHub to commission vetted artists, AssetLab to license print-ready digital assets, and LoKator to find and hire trusted local print shops.

How does KreatorHub work?

Post a brief, review bids from vetted artists, then pay safely through escrow. Funds release when delivered-on-brief work lands in your hands.

What's in AssetLab?

Print-ready digital assets — designs, fonts and mockups — to license, plus DNA Studio AI generation for print-ready art. Buy one-off or subscribe.

How do I find a print shop on LoKator?

Post your job, compare bids from trusted local shops, and hire with a guarantee behind every booking.

How do payments work? Is my money safe?

Escrow holds buyer funds and releases them on delivery, so both sides are protected. One wallet covers all three marketplaces.

What is the Kontraktr Certificate?

A provenance record attached to marketplace work, so the authenticity and origin of what you commission or license is verifiable.

Do the marketplaces connect to my dashboard?

Yes. One identity, one wallet, and every market job syncs straight into your shop inside Kontrol OS.

Where do I learn how each marketplace works?

Each marketplace has its own in-app docs and knowledge base with step-by-step guides.

How do the three marketplaces work together?

They feed each other. License a print-ready asset on AssetLab, commission a custom piece on KreatorHub when nothing fits, then hand the run to a local shop on LoKator when you need help printing it — all on one account, one wallet, one set of protections, synced into Kontrol OS.

What is DNA Studio?

DNA Studio lives inside AssetLab and generates original, print-ready artwork on demand. You pick a real creator's trained model, describe what you want, and generate art in their style — then drop it straight into your job.

What is DNA Code — and how do creators get paid?

DNA Code is AI generation with a human at the root. A creator trains their artistic DNA into a model and lists it, and they earn a royalty every single time it runs — paid automatically through the same single wallet. The work of training pays off long after it's done.

Is AI-generated art on the marketplace actually original — and who owns it?

Yes. DNA Studio art is rooted in a real creator's trained style, not scraped from the open web, so there's a human at the root and a clear chain of provenance. The license terms shown when you generate tell you exactly how you can use it — and eligible work can carry a Kontraktr Certificate that records where it came from.

Can I sell on the marketplaces — and how do I get paid?

Yes. With one seller account you can license your designs on AssetLab, take commissions on KreatorHub, or bid on jobs through LoKator. Earnings land in your single Kontraktr wallet and pay out to your bank on a regular schedule.

What can I do in the seller console?

Everything in one place — manage listings, track earnings and payouts, schedule drops for your subscribers, bundle assets, boost a listing for more visibility, and take on commissioned art-jobs.

Can my customers submit orders without emailing me?

Yes. They open their portal, upload a PO and artwork, and it reads everything — PDFs, spreadsheets, even a photo of a written order. It flags exactly what's missing (locations, colors, sizes, dates, shipping) so an incomplete order can't reach you. They approve, and a draft quote lands on your desk to review. No email tag, no re-typing.

What happens when a customer sends a revised PO?

It links to the original job — no duplicate, no guesswork. Every change is written to a Change History trail, so a job already on the floor never changes silently. You see what moved, when, and which email it came from.

How do sellers get paid on KreatorHub?

The buyer's payment is held in escrow the moment they hire you, so the money is real before you start. When you deliver the work on brief and it's accepted, the funds release into your single Kontraktr wallet and pay out to your bank on a regular schedule. No chasing invoices.

Does the inbox learn my customers' PO formats?

It does. The first PO from a new customer might need a correction or two — after that, every fix teaches the Smart Inbox how that sender's paperwork is laid out. Repeat senders parse instantly, and clean high-confidence POs can draft the quote before you've even opened the email.

Run your whole shop
on one OS.

$99/month. Unlimited everything. No contracts.

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